Service / AI and automation
Applied AI and automation for real operations
I design AI-assisted tools and automation that reduce repetitive work without hiding how decisions are made. The focus is on connecting the real process to existing systems, defining what can be automated, keeping human review where it belongs and leaving an observable workflow that teams can correct and improve.
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What I can contribute
- Mapping repetitive processes and automation opportunities
- Workflows connected to APIs, internal tools and data sources
- LLM and agent integrations with defined permissions and boundaries
- Human-in-the-loop systems with review, traceability and fallback paths
How I work
- Start with a focused, measurable and low-risk process.
- Define inputs, outputs, permissions and cases where the system must request intervention.
- Test response quality with real examples before expanding scope.
- Monitor errors and costs, and keep a manual path for unexpected cases.
Related experience
My background combines enterprise application development, APIs, operational processes and maintainable systems. That foundation makes it possible to treat AI as a product and infrastructure concern, rather than an isolated layer that only works in a demo.
Technologies and concepts
- LLMs
- AI agents
- Workflow automation
- Human-in-the-loop
- REST APIs
- Node.js
- TypeScript
